from The Heritage Agency
To make a payment on your insurance policy, please send a check to your insurance company directly using the address displayed below. If there is not an address listed for your company, please contact us directly.
To see more information about a company, click on its name. Some of the companies we represent accept payments online. Use the link in the Online Payments column below to go to your company's online payment center.
| Company | Address | Phone | Online Payments |
|---|---|---|---|
| Accident Insurance Company | |||
| AIG / Chartis | 866-856-6855 | www.aig.com | |
| Am Trust North America | 877-528-7878 | www.amtrustnorthamerica.com | |
| Auto Owners | P.O. Box 30660 Lansing, MI 48917 | 800-346-0346 | customercenter.auto-owners.com |
| Centauri Insurance | P.O. Box 100117 Columbia, SC 29202-3117 | 866-318-4113 | www.centauri-ins.com |
| Chartis | Regular payments Private Client Group PO Box 35423 Newark, NJ 07193-5423 Overnight Payments JPMorgan Chase Lockbox: 35423 Attn: New York Image Lockbox Processing 4 Chase Metro Tech Center, 7th FL East Brooklyn, NY 11245 | 866-856-6855 | www.chartisinsurance.com |
| Chubb | 800-322-1341 | ||
| CNA | 877-276-7507 | ||
| GuideOne | 877-448-4331 | www.GuideOne.com | |
| Liberty Surety | |||
| Montgomery Insurance | 877-675-4411 | www.montgomery-ins.com | |
| Philadelphia Insurance | Regular Payments P.O. Box 70251 Philadelphia, PA 19176-0251 Overnight Payments Attn: Cash Department One Bala Plaza, Suite 100 Bala Cynwyd, PA 19004-0950 | www.phly.com | |
| Progressive | 800-888-7764 | www.progressiveagent.com | |
| Safeco | P.O. Box 6476 Carol Stream, IL 60197-6476 | 800-332-3226 | customer.safeco.com |
| Summit | P.O. Box 32034 Lakeland, FL 33802-2034 | 800-282-7648 | |
| The Hartford | 800-624-5578 | service.thehartford.com | |
| Travelers | 877-878-2468 | mytravelers.com |
For more, see our full list of insurance companies.
334-298-5500
9:00 AM - 5:00 PM M-F
Closed 12PM - 1PM for lunch
Your current insurance may not cover you fully in the event of a catastrophic loss. Learn more.
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© 2025 The Heritage Agency
Phenix City
1610 Broad Street
Phenix City, AL 36867
Smiths Station
110 Lee Road 562 Suite D
Smiths Station, AL 36877
334-298-5500
9AM - 5PM Mon - Fri
Closed 12PM - 1PM for lunch